Privacy & Cookie Statement

This policy sets out how Alison Eltham Interior Design uses and protects an individual’s personal data, including data from our website.

1. Application
Alison Eltham Interior Design is the Data Controller for personal data about clients, event attendees, newsletter subscribers or when sending marketing material which you expect to receive or have consented to receive.
Alison Eltham Interior Design collects different types of personal data about our clients to:
• provide the services for which you have consented or contracted to receive.
• market Alison Eltham Interior Design products and services.
• process recruitment records.
Alison Eltham Interior Design will also collect anonymised website statistics using cookies, so that Alison Eltham Interior Design can improve our website.

2. Your Rights
As an individual whose personal data is processed by Alison Eltham Interior Design, you have the following rights:
• the right to be informed (which is the purpose of this Privacy Notice).
• the right to access the data Alison Eltham Interior Design holds about you.
• the right to object to direct marketing (by contacting Alison Eltham Interior Design at the address below, or via email).
• the right to object to processing carried out on the basis of legitimate interests (to undertake the service that you would expect or in line with a contract).
• the right to erasure (in some circumstances, however, not if Alison Eltham Interior Design has a legal obligation to retain it).
• the right to have your data restricted or blocked from processing.
The GDPR includes a right for individuals to have inaccurate personal data rectified, or completed if it is incomplete.
An individual can make a request for rectification verbally or in writing to the Data Protection Officer (DPO), Alison Eltham. Alison Eltham Interior Design has one calendar month to respond to a request. Alison Eltham Interior Design will confirm to you that inaccurate personal data has been rectified or completed if it is inaccurate.
To exercise any of these rights, write or email your request to the DPO. You will be required to provide sufficient information for Alison Eltham Interior Design to satisfactorily identify you.

3. Contacting You
Alison Eltham Interior Design will only contact you if you’ve asked to be contacted, or if your contact details are featured in a third-party email list, which you’ve consented to be added to. You have the ability to opt-out of being contacted by Alison Eltham Interior Design, at any point.
You will receive telephone or emails from Alison Eltham Interior Design, if you have contacted us using an online contact form.
Alison Eltham Interior Design also engages in business-to-business marketing activity.

4. Storing Your Data
Alison Eltham Interior Design will store your data securely.
Alison Eltham Interior Design contractors will only ever process your data on our behalf.
Alison Eltham Interior Design will ensure that the contractors we use in connection with the running of the website and services (for example, hosting providers), are subject to strict contractual obligations.
They are only able to process data on our behalf and in accordance with our principles and instructions, and not for any other purposes.

5. Changes to this Policy
Alison Eltham Interior Design will publish any changes to this policy
Should Alison Eltham Interior Design update our privacy policy, then Alison Eltham Interior Design will post the changes here. Where the changes are significant, Alison Eltham Interior Design may also choose to email all our registered users with the new details.

6. Use of Cookies
Alison Eltham Interior Design will collect anonymised website statistics using cookies.
A cookie is a small file of letters and numbers which websites may send to a computer to make a user’s experience of a website better.
Alison Eltham Interior Design uses cookies to:
• collect anonymised data about the number of visitors to pages, so we can improve the website and ensure that content is easy to find and engaging.
• to remember your preferences, for text sizes, for example. Again, this information is processed anonymously.
For information on controlling cookies visit http://www.aboutcookies.org.

7. Anonymised Statistics
Alison Eltham Interior Design will only share anonymised data.
Alison Eltham Interior Design will only share anonymised aggregate statistics about our users with our advertisers.
Alison Eltham Interior Design will follow strict procedures to store client data securely.

8. Security Procedures
The GDPR means that Alison Eltham Interior Design will follow strict security procedures when storing and disclosing information which you have given us, to prevent unauthorised access.
Alison Eltham Interior Design will not sell, trade or rent your personal information.
Alison Eltham Interior Design may provide aggregate statistics about our customers, sales, traffic patterns and related site information to reputable third-party vendors, but these statistics will never include personally identifying information.
Any data processors with access to your data when providing services on our behalf are subject to contractual restrictions to ensure that your data is protected, and not used independently by such third party.
Alison Eltham Interior Design reserves the right to access and disclose individually identifiable information to comply with applicable laws and lawful government requests, to operate our systems properly and to protect both ourselves and our users.

9. Legal Information under the GDPR
Any queries regarding Alison Eltham Interior Design’s use of data and data policies should be addressed to the Data Protection Officer at hello@alisonelthaminteriordesign.com.

10. Your Right to Complain
You have the right to complain to the Information Commissioner’s Office at Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF, if you think that there is a problem with the way that Alison Eltham Interior Design handles your data.